Receipts for paid invoices are available directly through Tecology Workspace and can also be accessed from invoice emails. This allows you to retrieve proof of payment whenever it is needed for accounting or record-keeping purposes.

When receipts are available

A receipt becomes available once an invoice has been successfully paid.

This applies to:

• One-off invoice payments
• Recurring subscription payments
• Online payments processed via Stripe

If an invoice has not yet been paid, a receipt will not be available.

How to download a receipt

To download a receipt:

1. Log in to Tecology Workspace (if required)
2. Open the relevant invoice
3. Select the option to view or download the receipt

Receipts can also be accessed via the payment confirmation email sent after successful payment.

Using receipts for your records

Downloaded receipts can be used for:

• Internal accounting and reconciliation
• Expense claims
• Audit or compliance records

Receipts remain available after payment and can be downloaded again at any time if needed.

If a receipt is missing

If you believe a receipt should be available but cannot find it, please contact the Tecology support team and include the invoice number so we can assist.